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Privacy Policy

Privacy Policy

Legendary Landscapes Limited (NZBN 9429050171057), trading as Legendary Landscapes, is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).

This policy applies to all personal information collected through our website (legendarylandscape.co.nz), contact forms, email correspondence, phone calls and in-person consultations. By using our website or providing us with your personal information, you acknowledge the practices described in this policy.

We only collect personal information that is necessary for providing our landscaping services. We will never sell, rent or trade your personal information to third parties.

Legendary Landscapes — Our Commitment to You

Information We Collect

We collect personal information when you fill in a contact form on our website, call or email us to request a quote, provide your details during an on-site consultation, enter into a contract with us for landscaping services, or communicate with us by phone, email or in person. The types of personal information we may collect include your name, phone number, email address, physical address or property address, project details and requirements, photographs of your property (with your consent), and any other information you choose to provide to us.

How We Use Your Information

We use the personal information we collect for the following purposes, and only for as long as necessary to fulfil those purposes.

Responding to Your Enquiries

Preparing Quotes & Proposals

Delivering Our Services

Communicating Project Updates

Meeting Legal Obligations

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, alteration or destruction.

Secure Storage: Your personal information is stored securely in password-protected systems with access limited to authorised personnel only

Limited Access: Only Gareth and authorised team members who need your information to provide our services can access it

No Selling of Data: We will never sell, rent or trade your personal information to any third party for marketing or commercial purposes

Data Retention: We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law

Your Rights

Under the Privacy Act 2020, you have the following rights in relation to your personal information held by Legendary Landscapes.

1.

Request access to your personal information

2.

Request correction of inaccurate information

3.

Ask how your information is being used

4.

Request deletion of your information where appropriate

5.

Lodge a complaint with the Office of the Privacy Commissioner

To exercise any of these rights, contact us using the details below. We will respond to your request within 20 working days, as required by the Privacy Act 2020.

Google Analytics for anonymous site usage data

Contact Form 7 for handling enquiries

Preparing Quotes & Proposals

No third-party advertising or tracking cookies

SSL encryption on all form submissions

Contact Us About Your Privacy

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us:

Call Gareth: 022 372 8344 — for a chat about your project or to book a free site visit

Email: admin@legendarylandscape.co.nz — we’ll get back to you within 24 hours

Online: Fill in the form on our Contact page and we’ll arrange a consultation at your property

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically. This policy was last updated in March 2026.

Additional Information

Do you share my information with third parties?
We do not sell, rent or trade your personal information. We may share limited information with trusted service providers who assist us in operating our business (such as our website hosting provider or accountant), but only to the extent necessary and under strict confidentiality obligations. We may also disclose information if required by law or to protect our legal rights.
What cookies does your website use?
Our website uses essential cookies required for basic functionality and Google Analytics cookies to understand how visitors use our site. Google Analytics collects anonymous usage data such as pages visited, time on site and referring websites. It does not collect personally identifiable information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
How long do you keep my personal information?
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected. Enquiry details are typically retained for 12 months. Client project records and contracts are retained for 7 years in accordance with New Zealand tax and business record-keeping requirements. You may request deletion of your information at any time, subject to our legal obligations.
How can I access or correct my personal information?
You can request access to or correction of your personal information at any time by contacting us at admin@legendarylandscape.co.nz or calling 022 372 8344. We will respond to your request within 20 working days as required by the Privacy Act 2020. There is no charge for requesting access to your information.
What if I have a privacy complaint?
If you believe we have breached your privacy, please contact us first so we can try to resolve your concern directly. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz or by calling 0800 803 909.
Does this policy apply to third-party websites?
This privacy policy applies only to the Legendary Landscapes website (legendarylandscape.co.nz). Our website may contain links to third-party websites such as our Facebook page or supplier websites. We are not responsible for the privacy practices of those external sites and recommend you review their privacy policies separately.